If your flight was departing from a European airport, we have good news for you — you could be owed up to £510 (€600) per person in Air Transat compensation, in addition to your right to a refund or reimbursement. … Amadeus, the software responsible for airline reservations, has processed over 2.5 million air … I booked air transat direct for a… I booked air transat direct for a return flight Dublin to Toronto. It's frustrating when a flight delay or cancellation causes havoc with your travels. I've emailed and phoned about a refund but it is always declined. But they will not provide a refund as I have requested. I spent an hour on the phone today to a women who laughed constantly when I asked for a refund. Air Transat, which is due to be taken over by rival Air Canada later this year, said it was not required to offer refunds for Canada to UK flights under EU261 rules. To be fair, the airlines are being crushed from all sides. Air Transat refund group (UK group) has 392 members. Several airlines aren’t offering refunds for flights disrupted and canceled by the coronavirus epidemic. I live in the US and purchased round trip non-refundable tickets in December 2019 through Air Canada, direct flights from Toronto to Rome, for a tour of Italy in May 2020. “We wanted a refund of money that we paid for these flights,” says Burke, who notes instead of cash, Air Transat gave her group travel vouchers. Not a place to slag off AT. I read their terms and conditions and agreed to them however Air transat cancelled my flights and now say that although their terms and conditions clearly stated that if THEY cancelled my flight I would be entitled to a full refund they were now saying that they are not going to do that. Her name is Anahi. “We are providing refunds for cancelled outbound flights that were due to operate from the UK to Canada,” said a spokesperson. Air Transat plans to cancel all flights from Western Canada to sun destinations and the United States this winter, with refunds en route to customers - a policy 180 in the COVID-19 era. I think first move for anyone in this country is to request a refund from Air Transat quoting EU261 as your legal entitlement. Air Transat is a thief This airline is a scam. My flight was cancelled May 2020 from UK to Canada, I rebooked for July 2020 that was also cancelled. The travel site View From the Wing has been keeping track: As of this week, they’ve pointed out shady tactics by JetBlue, United, British Airways, Lufthansa and Kenya Airways, all of which refuse to offer outright refunds, instead suggesting alternatives that fall outside of current laws. Related Stories N.B. Once refused as Air Transat seem to be doing, then move to chargeback via credit card if used. A forum to exchange information regarding our cancelled flights due to the pandemic. 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