The best rule of thumb is to trust your instincts. Secure. VRBO is as reliable as the owners that post through them. When we asked why, they said the property wasn't actually available. You should still leave a review to warn others. Hi, I have not rented through sites like VRBO before but have read many stories on this site. It does depend on many factors though, how your experience with it goes. I have a condo (somewhere else in Florida) that is listed on both and I have used both VRBO and Homeaway as a guest on our vacations many times with success as well.. We booked through them for a maui condo and then they took our rental off their website (and off of VRBO). All it takes is a quick Vrbo property search to securely book your next condo, cabin, or house anywhere in the world. Most of the agents don't know anything and the others are simply rude. Contributing: Grace Hauck VRBO is a good platform for connecting travelers with owners/managers, but lately VRBO is trying to act more like a travel agency or reservation site. Demonstrates a poor grasp of … Discover properties in destinations that everyone dreams of visiting. This means the business is, indeed, Safe. The Vrbo community offers families an array of rental property types such as condos, cabins, lake rentals, beach houses, and more. I haven’t used VRBO much before, I usually use Airbnb, but I’ve noticed There’s a management group called sobeNY. Although rare, some seemingly legitimate booking inquiries can come from scammers. As an owner who advertises on VRBO, I have been constantly frustrated by the ever-increasing cost to advertise, the heavy-handed management that forces me to take credit cards (costing me 3%), and accept instant bookings (costing me another 12%). The problem is that they do not allow negative posts about their properties and they confer with the homeowner before posting anything. As a super high authority website that earned its reputation online a long time ago, it is no surprise that our VLDTR® tool came up with a 100.0 rating. VRBO and Homeaway try to purport themselves as some sort of pillar of security with catch phrases like “travel with confidence” and “book with confidence” and “guarantee”. This is exactly why you need to be careful booking through these sites. www.vrbo.com Review. So the www.vrbo.com review is short but to the point. When it comes to the maximum rating, there is not really much to talk about. They do not honor a customer's payments and their 'Trip Protection' is a fraud. You can also mark a reservation as spam . While the majority of stays have no problems, there is absolutely no vetting of these homes to even know if they are safe and legal. VRBO is usually safe as long as you take a few precautions. Both VRBO and Homeaway are definitely legitimate. I understand that potential renters sometimes fall victim to scams because they engage in transactions with owners outside of VRBO's secure platform. VRBO and Airbnb don’t vet these places nor check to see if they are legal. When looking at listings if it seems too good to be true or it seems much cheaper than comparable houses in the same area stay away. They are a scam. Top five red flags. We tried to book through VRBO and they routed us to their website for booking. Of course I must, reluctantly, pass these costs on … As a ten year customer, I recommend avoiding VRBO or HomeAway. If you receive a booking request that exhibits several red flags, use caution. Finally VRBO/HomeAWay has to worst customer service in the tech industry. Vrbo also offers rebooking, and the company's website points to travel insurance options from its partners. Red Awning is not legit. 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