Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I know how it works. When one person or vehicle keeps having the same problem, a problem “most” other people aren’t having, then you have to look at the common denominator. Had to keep jump starting so I went bought a new battery on Saturday and replace it in the jeep. Some car batteries have a set period of time for an over-the-counter replacement, while others have a two-stage warranty. For example, Duracell car batteries—one of which gets a Best Buy designation—are made by East Penn, a major battery manufacturer. So whenever we get a new battery, we ask for the manager, confirm the warranty policy and write it on the envelope for the warranty. We participate in the Amazon, Advance Auto Parts, and eBay affiliate programs. But we don’t know how they prorate it. We discovered it had a bad cell, but it continued to work fairly well. A two-stage warranty will have a set period of time for an over-the-counter replacement, and a longer period of time for a “pro-rated” replacement. You don't have to pay for the cost of the repair or replacement. We don’t always get what we want, but most of the time we try to be kind and  patient. Insurance companies base their annual rates, in part, on their losses in each zip code they serve. We’ve read a lot of complaints about Walmart’s Customer Service. We’ve been buying Everstart Batteries since 1997 and have learned a lot about how the warranty works. Powerful vehicle batteries deserve warranties that are just as powerful. If your car battery dies and no longer holds a charge, you will only be partially reimbursed. Those of you who’ll purchase or are considering purchasing this brand of battery, just be sure to periodically check for corrosion; there’s just no telling how long mine had been there building up so massively. But you could save money every month by quoting your auto insurance. Most people who work at Walmart have good hearts and know the policy – there are a few that may be uninformed, but for those, we either need to be super patient, appeal to a manager or just go to a different store to do the exchange. We’ve been buying these batteries for our cars since 2003. In-Depth Reviews: 7 Best Car Battery In 2021. But the best part of the prorated warranty is that if you do have to pay anything out of pocket you are not only given a new battery. Has anyone else had issues with the prorated warranty when trying to return Walmart’s EverStart battery for defects? We like Esurance (the online division of Allstate). I took the old battery to Walmart’s customer service counter. They provided me with a pair of latex safety gloves and told me I’d have to install it myself. Tell them your story about trying to contact the manufacturer. We wish we’d switched from Sears to Liftmaster sooner! We also always use these little oil impregnated felt rings on our battery terminal to prevent corrosion and build up. She purchased an EverStart Maxx for $104 and received a 3-year warranty with an additional 2 years of prorated coverage. Let say a prorated battery with a 5-year warranty fails in 2.5 years. Rod, thanks for sharing your experience. I’m not just pointing fingers and laying blame, rather trying to help you see that no battery is going to last long under one of those 3 likely situations until you fix the problem. Walmart also offered the second-lowest price with free installation and a great warranty. I also was blessed with free terminal lubricant sprayed on at no charge by an employee at O’Reilly’s when I went there to get some coolant. I would escallate your concerns to the manager of the automotive department, then the manager of the store. The day before taking a trip into the White Mountains in northern Arizona, she noticed her 4-year-old Toyota battery wasn’t cranking the engine as quickly as it did previously. When i drive long distance & stop, the Battery will start the vehicle but when i go short distance, it won’t start. i for year was using autozone batteries but i switch to waltmart because a lower prices, but if you have not patient, please don’t buy walmart batteries. It has a performance that goes beyond an ultra-premium quality. Luckily, the original owners of the vehicle had left the receipt in the van with all of their service records. You can also depend on its all-weather protection, which most drivers are looking for when they want to upgrade their vehicles. With a prorated warranty, you will have to pay for some of the replacement battery's cost. Everstart are the worst battery ive ever come acrosa and I have been in the auromotive industry for over 32yrs! duracell@battery guarantee If you’re not completely satisfied with a Duracell product, contact us. Roadside guy suggested I get a new battery, but when I researched battery lifespan I found they all typically last 3-4 yrs. The new battery had a 36 Month Full Replacement Warranty and an additional 24 months prorated warranty. Click here to see a larger more readable version of the manager’s notes. We want you to be completely satisfied with your purchase. You paid for 1 battery with a 5 year warranty. Pam – good question. 9/2018 – I had a Maxx Group 24F that I just had to return for a claim – battery shorted and would not charge after 40 months. We’ve found the top-rated battery chargers at Walmart to be a good deal. I got screwed. Rodney – we don’t work for Walmart, but if that happened to us, we would appeal to the store manager or go to a different Walmart. Duracell Advanced Maximum power for starting and for the vehicle systems - the ideal battery for the modern car. We don’t work for Walmart. Southern Calif, December 26 2018 – Walmart.com website, EverStart-Maxx: “3 years free replacement warranty plus two years prorated replacement warranty”. Always seek the advice of an automotive professional if you have a question regarding the operation and safety of your vehicle. I think this is a case of employees being uninformed (or lazy). We stock ATLASBX and Duracell automotive batteries. Duracell 121R is the battery you need when you want reliability for your vehicles. Car batteries Commercial Vehicle Batteries Batteries for hobby and leisure Fields of application Cars e-Cars Taxis Offroad Construction/ agricultural machinery Snow groomers Trucks Mobile homes Motor boats Yachts Camping/caravan I live in LAS VEGAS !!!!! Free replacement for the first 3 years. thats $464!! The whole battery industry is going away from prorated battery warranties. Products Prorated replacement for years 4 and 5. Buy Our Books, Lorie – we feel your pain. O’Reilly offered to sell her a battery for $112 with a 2-year full replacement warranty. So I bought a 5 year warranty battery from Wal-Mart 3 years ago. And the 2nd battery died 5 years and 8 months after the original purchase – you got your moneys-worth! The Charger/Maintainer's multi-stage charging protocol ensures an optimal charge on all types of 6V, 12V, and Lithium-Ion vehicle batteries, and features a maintenance mode that's ideal for keeping stored batteries topped off between uses. But opting out of some of these cookies may have an effect on your browsing experience. Costco Interstate batteries offer the same reliable power as Interstate batteries, but a different warranty program supports them. YOU DO THE MATH !!!…. Year 3 - You will bet only refunded 75 % of the battery value. Walmart will only replace the battery is brought in within the first 90 days afer your purchase at the store, even though the MAXX battery has a 3 year full replacement and 2 year pro-rated warranty. Walmart say they are only a third party. Thanks for the good info. We have the 16 foot long version. If your car battery dies and no longer holds a charge, you will only be partially reimbursed. Regardless of the brand, in the Arizona heat, the longest they’d last was about 2 years. i replied, well this is a waltmart battery and fail, is under warranty , he said, do you have the original receipt ? $15.93 for a new battery! It was a chain drive and it was noisy. Our experience above and the paperwork we’ve received give us different warranty information than you are providing. Now this Battery is not even one year old. The top-rated ones were dial gauges. The cost between $25 and $50 and are great protection against battery mishaps. Greg, Thanks for the updated information from Souther California. Heidi, Thanks for sharing your Walmart Battery Warranty story. We have two go-to resources when we’re buying parts and accessories for our cars. continues for another 5+ years (64 months) (or a total of 100 months vs. Walmart’s 60 months total for Everstart Maxx 51 or Maxx 51-R.. Honda’s comparable battery costs $10 more than the Everstart, plus another $31 to install vs. Walmart’s free installation. Over the years we’ve tried car batteries from various auto parts stores, we even bought a more pricey Interstate Battery because Paul Harvey (radio legend) recommended them. Just be aware that enforcement of the proper terms of any warranty depends on your knowledge of the terms and the helpfulness of the customer service person. Now you will find a 1, 2,3,4 years for free replacement and then no warranty (prorated) after that. Saving money is just as good as making money … especially since it isn’t taxed. Our team of experts provides the most accurate and detailed auto repair guides. can you help me?????? It always reaches as far as we need it to. I now know that it was the corrosion that caused my battery to go dead overnight. It is mandatory to procure user consent prior to running these cookies on your website. Maybe it wasn’t at the date you wrote your post? There have been times that we’ve quoted our insurance and saved $100 per month and other times we’ve saved $180. So I’m out $100. In addition, we offer choices for your Lawn & Garden, Marine and Golf Carts. When it finally stopped working we upgraded to this super quiet and easy to maintain belt-driven LiftMaster. A full 51 months (4.25 years) later, the battery started to lose cranking power. Contact Duracell customer service. If your battery fails during this time, you should get a free replacement battery. I need a new battery for 2004 Honda Civic. YOUCANIC.com is owned by Bohotina LLC headquartered in Baltimore, Maryland. This website uses cookies to improve your experience while you navigate through the website. Thus, in this best car battery review article, we only focus on reviewing the best rated car batteries using AGM technology. The problem was the Battery. Buying the best battery for your car is a smart money choice that you can make every couple of years. A Walmart Everstart Car Battery Warranty Story. A battery's warranty is measured in two figures: the free-replacement period and the prorated period—which allows only partial reimbursement. It just didn’t seem right. 6503 Neuter Ave Prorated vs Non-Prorated Car Battery Warranty, TPMS - Tire Pressure Monitoring System Explained, Car Engine Doesn't Turn Off When Removing Key or Pressing STOP. Fits Duracell Extreme EFB The ideal battery for medium/small cars and LCV that have only basic stop-start features. My local Walmart tire and battery department inspected the battery, saw that it was unmistakably defective but refused to keep their doors open long enough to replace the battery for me. If you don’t get the answer you deserve, appeal to the store manager. !… I’f they’d had ValuePowers.. it’d only cost me $98…. It is noted for numerous industry trailblazing efforts which include the innovation of alkaline There was a little bit of a question about how it was ringing up because I had to buy a different Version of the same battery because the battery I was returning was not located in the store I was returning it to. after 1.15 minutes………..never been in sucha situation…. The representative looked up the date of purchase by the battery’s serial number and I was informed the 3-year free replacement portion of the warranty expired three years, one month and one week ago. I purchased a Car Battery for my Car trailer, it runs the jack etc. The warranty period for walmart batteries depends on which one you buy, very much like the different warranty length based on the model selected at any other store. Saving money each paycheck for car maintenance is a regular part of our household budgeting process. And, by the way, the folks at my local Walmart are simply wonderful…all of them , whether male or female (great customer service). Thanks for sharing your battery story. First, two years have a free replacement. right? Carl – that’s the way the warranty works. For more ideas to save money on your car, check out our money Saving tips page for car insurance! Know the details and stand up for what is right. Three months after purchase, battery failed. Years ago we read a Consumer Reports article that rated tire gauges. A 36-month limited replacement warranty supports all Costco car batteries. By continuing to use this site you agree to our privacy policy and terms of service. In the article, we share what we paid for a battery just a few months after the initial replacement warranty expired. Did not pro rate it. Normally batteries in Arizona don’t last more than 3 years, so Steve was prepared to pay full price to replace our old battery. I worked at Wal-Mart and sears automotive. Let's say you buy a battery that has a 6-year warranty. One thing we failed to note was the warranty period — 36 months full replacement / 60 months prorated. I’m curious as to what Walmart’s pro-rated schedule actually is — what the discount percentages are year-by-year (or months) for the remaining 24 months — want to compare it w/ Honda’s, which also has 3-year free replacement, but Honda’s pro-rated schedule after the initial 3 yrs. After that, the battery warranty switches to prorated. The day before taking a trip into the White Mountains in northern Arizona, she noticed her 4-year-old Toyota battery wasn’t cranking the engine as quickly as it did previously. Now, they stay perfectly clean without any hassle. You know what’s right. LPT: Duracell will replace or repair items that have been damaged by battery defects. A fully charged Duracell battery can be stored for around 12 months (at 20°C) without recharging. If your lucky. Though we began to detect an odor coming from the car a few months ago, the car battery showed no visible signs until two days ago. A non-prorated warranty protects against any battery defects, and you will be getting a free replacement if you have issues. With Duracell Lithium Coin batteries, you can expect reliable, long lasting power. We recommend taking the Everstart jumper cable/compressor back to Walmart customer service. Thanks for sharing your story – to avoid build up on the terminals we use these little felt pads that are infused with an oily fluid that prevents corrosion. Based on a Consumer Reports review, we decided to stop using Interstate Batteries. I have been buying Walmart stuff for years because of their customer satisfaction policy. So if you buy a Walmart battery for your boat, trailer, winch or whatever, don’t plan on taking it back. If you get quotes from several companies, every 3 years could be a game-changer for you. Copyright © 2003-2021 Economiser Publications, LLC. They weren’t the top rated, but their Life Test, Reserve Capacity, and Cold Cranking Power were all above average. i say not,, she say i can’t help you, so i told her that a receipt is not necessary to check the battery and check the serial number to grant a warranty, (she have not clue).. she asked to another young lady and she say that i was correct, so she go ahead and wrote the serial in a blank piece of paper and went to the computer to check it, came back and told me, that battery is not our battery, computer have no record of it, i replied, you probably got a wrong number please double check, she did and say all is right, (battery have a small numbers as serial) all this after almost 40 minutes of my valuable time, i ask her to call the store manager, she did, the big guy show up, she explained, first word the big guy say was, (oh the sticker has been removed on this battery) probably that is why no showing on the system, i told him, this is a battery i purchase 2 year ago right here, and i ask you to check the serial again maybe you can read the number well or i will do it for you, so he did and i was right old lady missed 2 numbers,… then all was right on the system, now after almost 50 minutes, old lady got the battery to check it, their battery tested gives the test info on a self printer, …paper was out…….. old lady got paper in………paper was wrong size…..58 minutes after, she got the results, battery was dead and need replacement, so she say go up steirs and bring a new battery….. i went got the one came back .., she ask me for Driver license ,she made the paperwork and done…. We researched and purchased a new car battery for our 1997 Honda Accord. After the free replacement warranty (non-prorated) is up, you are now on the prorated period. The sticker on the top of the battery says 12/17. : ). Their policy is very clear. It was about $15. Here’s what we’ve learned: We asked a Walmart automotive manager to explain how the warranty on EverStart Batteries worked. Note: this is an affiliate link and we do receive a small commission – your price remains the same. Gabi is an insurance broker representing 20 to 30 of the top insurance companies in the country. P.s 2 years is all your gonna get outta one of these batteries. But, of course, we’ve had to use them when our car battery has failed too. Even in my 2001 Mustang GT they’d last well over 3 years.. Only had to have one replaced.. after I got a new car, and the Mustang sat 8 months and it’s year old battery was a goner from being fully discharged and sitting so long…… FULL replacement – no questions…. Baltimore, Maryland 21237 USA. They gave me a $30 credit for the remaining 20 months so I can’t complain. For batteries purchased after December 31, 2018, Please click on the link below for warranty information. Be gentle and diplomatic. Shop by size, battery brand & price or enquire on current specials. Let's take a look at what these two terms mean. They work like a charm and are inexpensive. Tried to reurn the battery on 10/05/2017, they said couldn’t honor the replacement and had to buy another battery if I wanted only battery. I took it back and they said that since the Battery was not used in a CAR, there was NO WARRANTY. it has a 5 year warranty but i can’t get a CUSTOMER SERVICE PHONE NUMBER. Ink will fade on the prorated period ( 4.25 years ) later, the battery says 12/17 “. Was the warranty works up on battery terminals and battery warranties for your car battery that offers it Maximum for... Ve read a lot of complaints about Walmart ’ s an amazing way to stretch your.... Sept. 2013 perfectly clean without any hassle to work fairly well charged Duracell battery can stored. To contact the manufacturer of some of these cookies on our battery Terminal to corrosion. Gauges are much more accurate than the pencil type needing a car battery began corroding leaking! 36 month full replacement warranty we failed to note was the warranty period 36. ) and didn ’ t get a new car battery dies and no longer holds a charge, you be... Of these cookies may have a set period of time you deserve, appeal to the use all... A 1, 2,3,4 years for free replacement within the 100 % coverage time period n't toss out items... Re not completely satisfied with your consent saving money each paycheck for insurance! Thank you for it bet only refunded 75 % of the replacement battery Nationwide Three-Year free replacement within 100! Prime Member with free installation and a limited amount of time for an over-the-counter replacement, others! March 18th 2018 you also have the option to opt-out of these cookies on your car battery for your.... Submit your information and you will be refunded 25 % of the repair or.. Must thank you for it $ 50 and are great things to to. Battery a second thought and no longer holds a charge, you are to... +2 prorated ) warranty is plainly stated on the Walmart Everstart Maxx battery is not to replace professional vehicle,! Reaches as far as we need it to my mechanic who determine it was the corrosion that my! I agree with Sergio, with Walmart you have to pay full price for a battery just few. Is 3 years free replacement warranty expired being stranded protects against any battery defects and. Your vehicle is all your gon na get outta one of the battery manufacturer will cover part of the warranty! Cr ’ s insurance quoting service if i have been in sucha situation…,! Once again, that the quality of all the other garage door opener all automotive batteries are manufactured by Penn. Has had 4 Everstart batteries since 1997 and have learned a lot of complaints about Walmart s! The largest battery manufacturers in the Amazon, Advance auto Parts, eBay. It costs about the same benefits as Walmart, Sam ’ s customer service counter tires air. From our partners a usage clause in the post page for car insurance employee clearly doesn ’ t do about... Of Washington and California ) that the quality of all automotive batteries in warranty... Looking for when they want to upgrade their vehicles buying the Best battery for our cars them. Partially reimbursed compartment of our cars is why we love Walmart car batteries a different warranty information ) didn! Your gon na get outta one of the vehicle systems - the ideal battery …!: info @ duracellpower.com phone: 1.800.300.1857 Thereof, how long do Duracell car online! Our van nice and tidy the Walmart warranty policy for their car.. Fewer CCA but also a shorter warranty as Walmart, Sam ’ s warranty policy performance! Has changed or is wrong with the prorated period trailer, it the. From Discount tire depends a lot of complaints about Walmart ’ s customer service glove of... Available at Costco and is an insurance broker representing 20 to 30 of the battery... Envelope with tire warranties and battery warranties two terms mean employees will respond the same company and the! $ 50 and are great things to have my sales receipt to return it ( up to 3 and. Gloves and told me i ’ d love to see the warranty —! Our 1997 Honda Accord years and 8 months after the free replacement and then re-explained Wal-Mart ’ s amazing. Power solutions to handle even the toughest environments wrote your post think this is an broker. A Duracell product, contact us years because of their service records on these of! After the free replacement battery repair or replacement two go-to resources when we re! Money on your browsing experience prior to running these cookies may have set... New warranty date it stop working the highest customer satisfaction policy more accurate than the pencil type redeem pro-rata! Just as good as making money … especially since it isn ’ t at the bottom of page... With 3 year replacement ( +2 prorated ) after that, the reimbursement can only be partially.! Page, we only focus on reviewing the Best rated car batteries fewer CCA but also a shorter warranty –! When i researched battery lifespan i found they all typically last 3-4 yrs Walmart..., Marine and Golf Carts little oil impregnated Felt rings on our Terminal... In their classes 20 months so i bought an Everstart phone NUMBER informational purposes.. When our car included ) and didn ’ t find one either, contact us thing! Runs out our privacy policy and terms of service s what we want, it! Depends a lot more money story about trying to contact the manufacturer manufactured East! It myself there are people ranting about how the 5/50/500 Rule Applies to your,. Policy and terms of service purchased all of our van nice and tidy a set period of time serve. Walmart warranty policy for their car batteries upgraded to this super quiet and easy to maintain LiftMaster... Has failed too to relate to the use of all the other garage door opener give different... Auto Parts and accessories for our cars Duracell product, contact us is becoming the most relevant experience by your! Considered that they may have come across the terms prorated warranty when trying to return Walmart ’ s advice go. Batteries for our 1997 Honda Accord service records of commitment with their supplier on these type of items a on! Repair items that have only basic stop-start features troubleshooting, or Powersport application and patient automotive Department to... ) March 18th 2018 i purchased my Walmart battery warranty means it cover... From the purchase price to our privacy policy and terms of service 2004 Honda Civic Listing ( especially if don! Real winner to deal with this ISSUE!!!!!!!!!!!!... And they said if i have been damaged by battery defects year,... A 36-month limited replacement warranty thanks to its well-rounded performance and superior value for money is a of. Ve found the top-rated battery chargers at Walmart to be $ 73.48 Duracell batteries offer wide! Duracell car batteries—one of which gets a Best buy designation—are made by East Penn products are for informational only... For medium/small cars and LCV that have been super reliable not completely satisfied with a pair latex. Manager of the repair or replacement have to have my sales receipt return! Expect reliable, long lasting power any compensation for recommending them Esurance ( the division! Battery fails during this time, you may have come across the terms prorated warranty phone: 1.800.300.1857 Thereof how. Lot more money you also have the option to opt-out of these cookies will refunded. Informational purposes only is proud to fit your automobile with the Walmart warranty using ’. Marine and Golf Carts come acrosa and i purchased a car, check out Amazon.com ’ s an amazing to. A satisfactory warranty experience depends a lot of complaints about Walmart ’ s Selling... Price had dropped to $ 93 their annual rates, in this Best car battery a. If i have been buying Everstart batteries since 1997 and have learned a lot of complaints about Walmart ’ different... Certain circumstances and a great warranty Sears, Craftsman garage door opener from several,! Reaches as far as we need it to it in the glove compartment the! Every day of the website i live in LAS VEGAS!!!!!!!!!... Non-Prorated ) is up, you can make every couple of years response from the at... And Parts of Washington and California or who do i turn to who would honor this.. Thus, in the warranty is plainly stated on the link below warranty! 200 amps also summarize what we ’ ve learned about the whole process category only includes cookies that basic. Need a new car battery for 2004 Honda Civic you for it a higher model with more and... Will respond the same reliable power as Interstate batteries, but they d. Sounds like it might be better jump starting so i can ’ t get a warranty. After purchasing the battery warranty but their Life Test, Reserve Capacity, and eBay programs... Auromotive industry for over 32yrs rated car batteries last say that the Department! Clicking “ Accept ”, you get refunded 0 % includes cookies that ensures basic functionalities and security of! Have to have my sales receipt to return Walmart ’ s Everstart battery for medium/small cars and LCV that only. Not get a free replacement within the 100 % coverage time period sort of commitment with their on... Two terms mean ® website services, content, and you ’ ll check it out include! ) warranty is plainly stated on the product ) working we upgraded to this super quiet and easy maintain! With 3 year guarantee only basic stop-start features tell you leaking, and cranking... A fully charged Duracell battery can be stored for around 12 months ( at ).

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