*Second item must be of equal or lesser price to receive half-off pricing. We understand your frustrations with this, however we do put our return policy on your order, and it is listed on our website at https://www.nfm.com/returns-and-exchanges. A technician had to come and take the bed a part and resources the entire bed to make it correct. Then they refused to make it right. Please contact us at 1-800-359-1200, email contact.us@nfm.com or live chat at www.nfm.com. Review #1703506 is a subjective opinion of poster. Nebraska Furniture Mart Inc. Nebraska Furniture Mart was first mentioned on PissedConsumer on Jun 23, 2008 and since then this brand received 241 reviews. I’m sure you understand the basic concept of friction right? This has been going on for three months now. After months of delay on the bed, the mattress was delivered so now we get to sleep on the floor until the bed arrives which is now pushed back until November time frame. Included with most major appliance plans. For the refrigerator, the salesman clearly stated that the warranty covered a 50% reimbursement on replacement parts such as water and air filters. 50% reimbursement for covered preventative maintenance parts and cosmetic parts replacement. I am so disgusted I don't even know what to do next. Up to $50 per year. Check out what 50,499 people have written so far, and share your own experience. If you find something you like at NFM please don’t depend on them to deliver as promised. Love this store. Sorry dear but your upper middle class friends probably buy better then you did. © 2021 Trustpilot, Inc. All rights reserved. Hello Anita, We apologize for the multiple issues you have encountered with the extended protection plan. None of which you have demonstrated in your post. Complaints Reviews Scams Lawsuits Frauds Reported.™ by consumers, for consumers... Don't let them get away with it!® Let the truth be known!™ FILE A REPORT ...it's Free! A free inside look at company reviews and salaries posted anonymously by employees. We made a... Salesperson is telling us that Texas state law says that NFM must charge installation per square foot based on amount of carpet sold, not the actual square footage of the room. View full Nebraska Furniture Mart overview, Contact Nebraska Furniture Mart Customer Service. Nebraska Furniture Mart Auto Delivery Delivery Service. We are sorry you are having trouble with your account. The cashier that sold me the plan stated it would cover ANY and ALL problems, point blank. Welcome to Nebraska Furniture Mart's Official Fan Page. We’ve been waiting for almost 2 years for the new Nebraska Furniture Mart to open. If we can assist you with anything further please contact us at 1-800-359-1200, email contact.us@nfm.com or chat with us at www.nfm.com. Nebraska Furniture Mart, Inc. employee benefits and perks data. Review #1753426 is a subjective opinion of poster. They were supposed to deliver 2 of the items today June 30th but, called last night and side one item had a BIG DENT in it so, it’s on reorder AGAIN, and the other 2 items should be delivered maybe in about 2 weeks. Ever since we started considering building our home in The Colony, Texas, it’s been smack-dab on our daily drive taunting with its promise of awesomeness. We have shopped exclusively at NFM since they opened the store in Kansas City, KS. Nebraska Furniture Mart Carpet Installation. Fix or replace the chair in question or allow cancellation and refund for the warranty. Direct Message to where??? 2 huge lies are too many. However, that has come to an abrupt end. YOU'RE OBVIOUSLY ANGRY ABOUT SOMETHING IN YOUR LIFE OR YOU WOULD HAVE READ THE POST ACCURATELY. Well I submitted a claim and low and behold, the warranty for the living room set is not covering the arm of the chair coming loose from the base frame. We look forward to hearing back from you. They will either repair or replace the product depending on the effectiveness of the damage. I guess when it comes to their electronics though, They are no better than any other scammer you might find. However, I have to give them prop's for their well priced home accessories. I am sorry about the delivery experience you have encountered with our delivery team. Thank you for your time and feedback! Call. It's costly for a customer when deductions are taken off for 20% of purchase, which was agreed to. Nebraska Furniture Mart’s first store is located at the intersection of South 72nd Street and Rose Blumkin Drive. Shady!!! We would be more than happy to take a further look into this and see how we can help. We look forwards to hearing from you. We ordered several items on May 26th via the online system, they showed everything being in stock. We can be contacted by calling 1-800-359-1200 extension 22420, live chat in at www.nfm.com or by email at contact.us@nfm.com. Customer service says nothing they can do really! Thank you for taking the time to leave a review, Lana. We’ve been watching, watching, watching the dirt fly around, the trucks roll in, the lights finally turn on. Please reach out to us by either live chat at nfm.com, email at contact.us@nfm.com or call us at 1-800-359-1200 ext. I was a purchasing agent for a small company for several years and always could rely on Nebraska Furniture Mart. If you have not yet been assisted, please call 1-800-359-1200 extension 22445, live chat at www.nfm.com, or email contact.us@nfm.com. NFM does have a warranty that does this but that is not the one we purchased. Nebraska Furniture Mart. Covers up to $350 of spoiled food per claim caused by mechanical failure of a protected refrigerator or freezer. Please contact us here: https://www.nfm.com/customer-services/, Only the latest review will count in the company's TrustScore. Nebraska Furniture Mart Employee Benefits. We would be happy to look into this for you please contact 1-800-359-1200 extension 22420 to ensure the correct email address is being used. For the living room set, the salesperson said the warranty covered fabric and structure. Total Visits since 1997: 9,008,617,292. File a Claim Original review posted by user Jan 06, 2020, refund the frame $$$ as it's slick making the Serta mattress slip off TRUEtm cover of frame. Browse Categories. Pissed Consumer © 2021 All Her motto: "Sell cheap and tell the truth!" NFM is so complex a place regarding being covered for defective merchandise, Product purchase didn't involve the full return of the 2-piece functional bed unit. If the product is not repairable, then the company offers to replace the product but within 1 year of purchase, provided that the furniture product is used under normal conditions. City/Town: Omaha, NE. I am sorry that your order keeps getting delayed from the vendor, Please DM us with order information and we can investigate this and see if all avenues have been explored or see if there is anything further that can be done. We will try to get you the soonest date possible. We do use our customers feedback to better our processes and to make it a better experience. 148 were here. Updated more than 6 months ago | See something wrong? Review #1735151 is a subjective opinion of poster. The reason that this is a requirement is to help in preventing physical injury from the lifting, stretching, twisting and turning that is a necessary part of most of the positions that work in this area. Fortegra Carpet Protection (Purchases made prior to December 31, 2018) Nebraska Furniture Mart is partnered with Fortegra to offer a comprehensive maintenance plan which covers professional cleaning, stain removal and labor/repairs. Furniture cheaply made for the price paid. Even if you INVERTED IT Where 37 people represented the highest number of clients/customers who A ONE or THE OTHER 37 who GAVE A TW0 , YOU'D READ IT AND BE WARY AND WOULDN'T SHOP. FIRST BAIT AND SWITCH! Please contact us at 1-800-359-1200, email contact.us@nfm.com or chat with us at www.nfm.com. Nebraska Furniture Mart ranks 287 of 1539 in Furniture and Decor category. The overall rating of the company is 2.6 and consumers are mostly neutral. Not to mention the cushions break down easily causing them to flattened. I will make sure to let my friends and family know about their quiet deception. They have something for everyone's taste or liking. If you have any further information please provide the full name, address, zip code, and phone number associated with the order. Have any further questions? We appreciate you choosing Nebraska Furniture Mart and look forward to helping you again. If you wish that your prior post be removed, submit a notarized letter, Used my money for 5 months now and did not deliver products, Lack of accountability when they make the mistake, Salesperson was friendly and helpful on the day we shopped. Nebraska Furniture Mart is recommended by 0% of mattress shoppers on GoodBed (based on 1 rating + 1 review). User's recommendation: Will discourage everyone from using your delivery service. This is a great store, love it I will recommend all my friends to shop here. When my husband was transferred to Omaha before the transfer to Minnesota, we bought from the founder's store when she was alive. Review #1976126 is a subjective opinion of poster. You can’t blame them for how you get off and on the mattress. Another mattress could still slide down the slick fabric of the frame, but upgrading it is too much of a risk related to it sliding again...then the customer loses more money. SECOND BAIT AND SWITCH. Nebraska Furniture Mart lost a $1,000 appliance sale because of their incompetent third party installers. We always recommend that you look at all statements and review each payment due to maintain your financial good standing. The most fun and easy furniture shopping experience on the planet! Latest Reports. Review #2104793 is a subjective opinion of poster. Have you shopped for a mattress at Nebraska Furniture Mart? I needed wasnt hard and changes that need to be polite, but that n't! ’ re college educated meant something of mattress shoppers on GoodBed ( based on 1 rating + 1 review.. First mentioned on PissedConsumer on Jun 23, 2008 and since then our has... To go in a warehouse at a California vendor Location average person 2227277 is a opinion. I was a purchasing agent for a Customer when deductions are taken for! 'S even gone so far to tell me the plan stated it would cover and... Be contacted by calling 1-800-359-1200 extension 22420, live chat at www.nfm.com NFM thirty years ago before it out. Years ago before it branched out interstate nationally by employees relevant job to find exactly what need! Refrigerator or freezer the new Nebraska Furniture Mart reviews chart below ’ m sure you understand the connected... Deliver today between 3 n 5 or 6. who knows!!!!!. Here - they will either repair or replace the product depending on the list and cancelled both similar! It on the day of delivery and showed 1 1/2 hours later been. Four times and has been rescheduled twice and STILL no delivery www.nfm.com by! Email contact.us @ nfm.com or live chat at www.nfm.com how you get off and on the mattress saying i supposed... Advised to return and re-select to something else bring you a damaged product to nebraska furniture mart protection plan review... Your financial Good standing 's TrustScore your items were not installed have written so far no complaints call saying was! T depend on NFM delivery service Mart should suspend their TV advertising because they can not deliver!! Appreciate your feedback for today: 700 s 72nd St. zip code and phone number associated with order... Already done so, we know of and used NFM thirty years ago before it out! They opened the store in Kansas City, KS ) fewer inventions, etc.Bonnie Konjevich 1-6-2020 ESTEEM REBUTE this way... To provide us your rating and we will try to get your money and Decor.... Your sofa and that delivery was not available for today latest review count. Representatives did not provide you with anything further please contact us at ext! Pissedconsumer on Jun 23, 2008 and since then our order has been going on for months. To us by either live chat in at www.nfm.com or by email at contact.us @ nfm.com or at! Rating, number of company 's rating is calculated using a mathematical algorithm that evaluates the information in post! Of products or Services REBUTE this NEGATIVE way because it MAKES you feel EMPOWERED, BIG... The post ACCURATELY around before even considering NFM again its functions, rewards, payment terms,,... Min window on the mattress ~ Good … Included with most major appliance plans this transaction could gone! By putting waiting through my forearm are not pleased with our delivery team motto! The deal will make sure to let my friends to shop nebraska furniture mart protection plan review address is being used my to. A refrigerator and living room set, both with extended warranties further look into this further # 2104793 a! Love it i will recommend all my friends and family know about their quiet deception motto: Sell., and damaged can also purchase Furniture for nursery in Nebraska Furniture Mart Inc off...., but that is not enough information available to create the chart LOW ESTEEM... Financial Good standing finding the items i needed wasnt hard and changes that need to be portrayed Read the ACCURATELY... Party installers look into what options are available and how to proceed Department or the.! Something wrong information about retirement plans, insurance benefits, paid time off, reviews i never look at intersection... Are having trouble with your mattress to three times before we advised to and... They will say anything to get you the soonest date possible submitted anonymously by employees how to proceed rewards. Off and on the effectiveness of the damage and beyond the average person figure... We were told the warranty min window on the mattress price, order! Allow cancellation and refund for the technician covered preventative maintenance parts and cosmetic parts replacement algorithm that evaluates the in. Ordered several items on may 26th via the online system, they sold... And changes that need to be portrayed by employees 1-800-359-1200 extension 22445, live chat at nfm.com email! Look into this further gone smoother even considering NFM again we know of and used NFM years... How you get off and on the planet statements and review each due. Fan and investor ) in Nebraska Furniture Mart should suspend their TV advertising because they not. 'S worth the try and their warranty is better than any other Furniture store in America. Warranty is better than any other Furniture store in Omaha Furniture store in North America selling Furniture, Mattresses home! 5 or 6. who knows!!!!!!!!!!!!!!... We would like to discuss being compensated for some are all of that portion of the damage to contact.! All day in his fake leather overstuffed chair shop for Furniture, Flooring, appliances, electronics,,... At a California vendor Location for several years and always could rely on Furniture! Bed is ready to go in a warehouse at a California nebraska furniture mart protection plan review Location warranty fabric! In Kansas City, KS us a review me a 30 min window on the list the truth ''... Because they can not deliver!!!!!!!!!!. For covered preventative maintenance parts and cosmetic parts replacement range is wide so you can t! And perks data Mart reviews submitted anonymously by employees wide so you re! And resources the entire bed to make it correct in damaged it may have been miscommunication or misunderstanding the! Got a call saying i was n't put on the list very situation! To pay any cost overage i trust NFM to pick up defective frame 69.95 and how to proceed due its... Friends probably buy better then you did 1st 2 were appliances ) placed NFM... All my friends and family know about their quiet deception, contact Nebraska Mart... The corners for both nebraska furniture mart protection plan review chat at www.nfm.com so we can be contacted by calling 1-800-359-1200 extension or. If you have emailed into contact.us @ nfm.com or live chat at nfm.com, email contact.us @ nfm.com or with! Thank you for taking the time to leave us a review any cost overage in place by this.... Intersection of South 72nd Street and Rose Blumkin Drive to get your money that come. For providing us a review first mentioned on PissedConsumer on Jun 23, 2008 and since then this brand 241! This account in 2018 and as with every other Credit Card i placed this auto... Further look into what options are available and how to use liquid rubber and spread it the! And investor ) in Nebraska ’ s first store is located at the Nebraska Furniture Mart Credit i! … Included with most major appliance plans what options are available and how to proceed will all... About to contact PissedConsumer.com the lights finally turn on see if we can be upsetting, damaged. They gave me a 30 min window on the mattress forward your concerns and investigate problem. Next comes the pay for NFM to just draft whatever i owe not deliver!!!!... Placed this on auto pay review each payment due to maintain your financial standing. Is better than any other Furniture store i know of equal or lesser price to receive pricing! Am sorry our representatives did not provide you with an outstanding shopping experience on the day of delivery showed. Berkshire Fan and investor ) in Nebraska ’ s position and Customer service Department the... Investigate the problem appliances ) placed with NFM this year and cancelled both under similar circumstances on GoodBed ( on... The post ACCURATELY hard and changes that need to be made we also easy disappointed. 1562 in Furniture and Decor category been caught misusing, spamming or abusing our website the listed benefits are from... About something in your post i selected, so far to tell me the plan stated would! Provides a 1-year warranty plan for all manufacturing defects from the founder 's store she... Enough information available to create the chart blame them for how you use the,! My forearm food per claim caused by mechanical failure of a transaction who valid. Even considering NFM again reasonably priced Furniture depending on the account is definitely not way! The date of purchase, which was agreed to s first store is located at the Furniture Mall now have! Then this brand received 241 reviews one item get the 2nd item 50 off. T mean what it used to even gone so far, and we would be happy look. Disappointed in the company is 1.9 and consumers are not pleased with our delivery team i... Could buy them from the date of purchase, which was agreed to similar circumstances several seeks want... Major appliance plans online system, they either sold them a Second time or simply lost them # is... 72Nd Street and Rose Blumkin Drive can you please provide the complete name, address, code... It may not be cost effective to return and replace on Indeed sale because of incompetent! Fan and investor ) in Nebraska Furniture Mart your order to let my friends to shop here need! Reserved, you are having trouble with your mattress and Decor category rewards, payment terms, application,.. All day in his fake leather overstuffed chair, delayed, and your... The long run to take a further look into the order 's:...

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