Nallo 3/3GT +7oz Perhaps I received a slightly pudgy Soulo that is an anomaly? An ideal addition, they connect directly to the tent, and can be left attached during pitching. Please don't send a product back without contacting us first using the contact form.

You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

Please don't write or stick returns labels to the product packaging itself but use an outer bag or box.

They've also dropped the confusing classification system they had where Kerlon 1800 tents were "Greatest Strength + Light Weight" and Kerlon 1200 were "Lightest Weight + Strength". Collect+ costs £4.49 upto 10kg and 60x50x50cm click here, put your order number in and buy a label. You probably could get Petra to swap your Soulo for another if you asked. Poles = 530g, … ounces lately. We can process an exchange but can't reserve stock awaiting the return. 6 x Square pegs = 63g,

14oz.

As with the solo tent Akto, it has a roomy vestibule; as with the Unna, it is fully free standing, and is roomy enough that if you want more vestibule space, you can get it by disconnecting a part of the inner. This Hilleberg Footprint is an ideal addition to the Soulo, helping to prolong the life of the tent.

This is for your own safety and the safety of others. To cancel your order using the Consumer Contracts Regulations, you must e-mail or write to us with your details and order number and state that you are cancelling your order and claiming your rights under these regulations. Thanks again for your comments and time. Keron 4/4GT +3oz Home › Forums › Gear Forums › Gear (General) › Actual Hilleberg Soulo Packed Weight.

Once received we will check the stock of your requested item and dispatch the exchanged item to you. 14 oz. Climbing Equipment - Safety equipment (climbing gear such as, but not restricted to, harnesses, helmets, ropes, hardware & slings) must be returned in brand new and unused condition as per our returns policy. I'd email hilleberg for their take. Subscribe here.

You will receive an email with your tracking information after dispatch. if you are feeling a bit abused (it's understandable), petra will probably take her tent back. For unwanted items the order will be refunded excluding any delivery charges. but then .. you're going to have to use a less stout tent. However, I'm not sure if it would be significantly different if they are from the same shipment from the plant in Estonia. I'm not sure it needs to be. now. in Customer Rewards when you buy this item today. I just received the Soulo and the first thing I did was weigh it on a very accurate scale. Viewing 17 posts - 1 through 17 (of 17 total), Forums are supported by our merchant partners (. Poles and stakes weigh exactly the same as what someone posted 4 years ago. I am comparing the packed weight which Hilleberg describes as everything that came in the stuff sack. Please include as much information as possible to help us fully understand the issue. Hilleberg Kaitum 3 Footprint. I know they have other solo options, but the Soulo was ideal for my particular activities. I'm suspicious as to why the Unna and Nallo 4's packed weight remains unchanged when all others have gained. Receive new Members-only content, gain access to 2,000+ articles in the archives, and become a part of the most passionate community of backpacking experts in the world.

now.. i know .. it needs stakes, stuff sack, and some guide lines, for setup, but i suspect the min weight is quoted sans these items. You will receive a refund within fourteen days of your notice to cancel.

This was a net savings of 2.1 oz. Please allow a reasonable timescale for completion of this process, customer services can advise further. 14 oz.

Kaitum will have much more internal volume as the end walls on the inner tent are vertical and not sloped. to then be morally consistent about it, you are thence needing to weigh all your stuff and shove it back on the rest of the mfg's as well. I think a product I've bought from you is faulty, what should I do?

I then replaced all of the guylines and line locs with 2mm cord and taughtline hitches. ‰ۡó¢ Weight: 280 g/10 oz. We are unable to refund your return postage costs unless you have done so. Fits the entire area of the Soulo tent, including the two porches. Peg bag = 10g, http://www.practicalbackpacking.com/forums/showthread.php?t=3768&page=5. If your product is faulty and requires sending back to us then we will send you a pre-paid returns label – simply attach to the parcel and drop into your local Post Office or Collect+ shop.

To achieve this I removed all of the steel zipper pulls and replaced them with 1mm cord pulls.

I know we're talking ounces here, but I have a problem with it being over 5 lbs. Product code: EATNA2TI0016 | Colour: NO COLOUR Designed especially for the Hilleberg Soulo Petra indicated it was the result of the material as well. Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. You have a right to cancel your order within a fourteen working day cooling off period following the day after the date of delivery for any unused item purchased through the website under the Consumer Contracts Regulations.

BACKPACKING LIGHT® and the FEATHER/MOUNTAIN icon are registered trademarks granted for exclusive use to Beartooth Media Group, Inc. Taunton Leisure - ReturnsVictoria HouseVictoria StreetTauntonTA1 3FA, Easy and convenient returns with Collect+ (you're welcome to use any service you wish like Royal Mail, Hermes if you prefer).

Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages. Get our Handbook - the resource you need to make intelligent decisions about gear, safety, comfort, and pack weight. A Basic, Premium, or Unlimited Membership is required to post in the forums. We have partnered with Collect + to offer easy returns. Saitaris +6oz

if you included stakes, stuff sack, and guide lines, i think you're going to get a high reading. Damn fine tent, but it might have to go on a diet to appeal to this crowd. At a minimum, removing the noisy zipper pulls is an easy mod and provides a bit of weight relief. While being lightweight it is also very weather resistant and extremely strong. I actually asked Hilleberg to weigh a few of theirs and I asked the same of another retailer. Greg, I just purchased a Soulu direct from Hilleberg this week, and it weighs 5lb 3oz. It is a tad heavy even at the published packed weight, but I was willing to carry it for solo snow camping and Cascade mountaineering. Great addition to the Soulo tent. I understand there can be variations and I also know that they take an average weight of 5 tents when determining this figure. 1: Pack your itemand complete returns form2: Buy a returns label for £4.49 at Collect+3: Drop off at Collect+ shop and get a receipt. Packed weight comes in at 2355g, or 5lb 3oz. However, 6 ounces over the published weight is a bit much. peter v. That's quite off…hilleberg says their packed weight includes stakes, guylines, etc…the tent alone should weigh 3 lbs 15 oz.

Raw material supplier change, perhaps? i have an excellent alpacka scout that is 7oz over stated. I replaced them with a cuben tent stuff sack and a cuben pole sack. perhaps the coatings or connection materials (clips, clip reinforcement materials, etc. Something went wrong. I always add the footprint, which adds another 8oz to the shelter weight but reduces condensation in winter significantly. The stated packed weight is 4 lbs. Kerlon 1800 models: I always add the footprint, which adds another 8oz to the shelter weight but reduces condensation in winter significantly. UNNA - Red Label. Seems like they're using lard as a waterproofing agent these days. Tarra +4oz We stand by the quality and performance of the products we sell, as a genuine stockist we offer manufacturer extended guarantees where applicable.

I finally got around to weighing my Soulo this evening. Hilleberg Soulo Footprint. Kaitum 3/3GT +3oz View cart for details. I really like the tent though, so I'll find a way to make up the ounces. The 5lb threshold perhaps is more one of principle than performance, but I have difficulty accepting a single person tent exceeding that weight. Not the lightest though! Simply return the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt. Hilleberg Allak 2 Footprint. Something for everyone: Basic, Premium, and Unlimited Membership options available. Regular price $86.00 Sale price $86.00 Sale. I love the tent and now I am more inclined to bring it when conditions are iffy. Regular price $60.00 Sale price $60.00 Sale. Delivery to us typically takes 3-4 working days and you can track this progress online.

Saivo +6oz guys), A little pricey for the ground sheet alone, but luckily came free with tent via Taunton Leisure. All goods are returned at your own expense unless the item is deemed faulty or incorrect. ANJAN 2 / 2 GT, 3 / 3 GT - Yellow Label. i'd both appreciate a Very Nice tent, and let the weight issue disappear form my mind. I've read a number of reports from others and in this thread that seem to indicate they received tents that were in line with the stated packed weight, so I know they do exist. This saved around 2.8 oz. Please retain proof of posting or tracking receipt in case of query. Nammatj 3GT +3oz

Not sure what to do at this point. Over on practicalbackpacking.com there was a thread from 2007/2008 "Hilleberg Soulo … I haven't done so far because when I'm using it I'm not counting grams on the shelter – I want something I can rely on in the worst conditions. I picked up the 2013 catalog yesterday and Hilleberg are finally coming clean about the packed weight. The easiest method is place and order the correct size and simply send the incorrect ones back for a refund.

It looks like a great tent in terms of quality and features. We advise customers to return a product with the original packaging to insure that the product is not damaged on its return journey. Their sturdy and beautiful designs, innovative kerlon fabric and superbly crafted details and features are what seriously seperate this highly-regarded brand apart from other gear makers.

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