The app is free to download from the App store for Apple devices. Frustrated trying to login with no success?Call one of our knowledgeable energy advisers to sort out your energy account on 020 3966 4692 or Get a free callback now. Whilst the Octopus Energy app is not too bad overall, these sorts of complaints crop up often with energy supplier apps. You can access your account by entering your Octopus Energyo login details on the main login page. Requires iOS 8.3 or later. Learn more, Octopus Energy Contact: Phone Number & Email, Send a message on Twitter or Facebook (if you include the word emergency in your message, it will be marked as a priority). A little handy tip: save this link in the favourites/bookmarks bar on your search engine so you never have to search for it again. In our experience, their customers appear to be satisfied with the tariff pricing and are typically aware that they are not the cheapest on the market.

Click this link. I’ve only been with Octopus for a short while and have been massively impressed with them so far. Octopus Energy Ltd
Source: Edie.net. Despite this, customers usually find their tariffs to be fair and competitively priced overall, whilst their extensive range of tariffs means there is something for everyone. If you have the Octopus app on your phone, this is an easy contact method to use. In the account area, customers can login to view bills, account details and submit meter readings. If you are unhappy with anything involving your energy account and experience with Octopus, you can place an official complaint in three ways. Octopus Energy encourage customers to do everything online and to manage their accounts through the company’s website. You don’t need your energy bill to hand or even need to know who your current supplier is. Customers who have reviewed the app online are not particularly impressed however, claiming it lacks advanced features and support for newer models of smartphones.

So, seems a great company, but get the app sorted guys! Octopus Energy offer a lot of different tariffs with both fixed and variable prices. We also really like the app’s meter reader scanner that can capture meter readings quickly and easily without having to manually enter the numbers. Find the contact number or other contact details you need to get your questions answered as quickly as possible. All suppliers in the scheme have committed to ensure: Octopus Energy have been recognised for their contribution to Britain’s renewable energy industry with various different awards. You will be taken to a new page where it says Reset password. SWITCH TODAY AND SAVE MORE THAN JUST MONEY. In July of 2018, Octopus Energy were appointed by energy regulator Ofgem to take over 100,000 customers from failing supplier Iresa Energy.

Octopus Energy is a medium sized energy company, meaning, unlike some of the larger suppliers (such as the Big Six), it has one set of contact details for all types of enquiries for domestic customers! Refer your friends, they’ll get their £50 credit and so will you. To get an emergency appointment for a new meter, you can use one of the following Octopus Energy contact options: If you can smell gas in your home, you need to: open your windows and doors; turn off all gas appliances; turn off your gas supply at the isolation switch; get out of the building; and call the National Gas Emergency Helpline on 0800 111 999. Once logged in to your Octopus Energy account, you can: All in all, Octopus Energy have plenty going for them. To request a new meter from Octopus, use one of the Octopus Energy contact methods mentioned above. Call 020 3966 4692 or get a free callback now. Octopus are also on a mission to make buying energy as easy as possible for customers. We've found customers tend to be happy with the online system and find it easy to navigate and manage. Average cost per year for 3 bed house in London, Specialist business & electric car tariffs, The switch will take no longer than 21 days, The new supplier will not charge for the switching process, Your energy supply will not be interrupted, Your new energy supplier will handle the whole process for you, You can change your mind and cancel the switch within the first 14 days. If you send a private message to one of the supplier’s accounts, a customer service agent will reply to you shortly. High praise indeed! It also contains a support section with helpful information and answers to common questions related to the online account, bills and more. Fair prices forever and greener energy from the UK's largest investor in solar generation. Changing suppliers is quick, easy and free! Utilita reviews, tariffs, & how to top-up, Tonik Energy: Review, Tariffs, Login & Contact, SSE SWALEC: Tariffs, Reviews, Login & Contact. In fact, it was the best performing energy supplier in Which?’s 2018 annual survey.
I spoke to the call centre and they told me to use the the website instead which kind of defeats the object of an app. The online account system is not exactly an Octopus Energy contact method, but you can actually perform a ton of different tasks on your account that might mean you don’t need to contact Octopus in the first place. When using this Octopus Energy contact method, make sure your email is easy to read and you include all the details needed for the Customer Service Team to understand your question and provide a satisfactory response. Let's walk through it together500,000 switches worldwide, We use cookies on this site to ensure an optimal user experience. Emailing the Octopus Customer Service Team is probably the best way to reach out to the supplier with your questions. We use cookies on this site to ensure an optimal user experience. The team helps you choose a car, arrange an affordable payment plan, and installs an EV charger in your household. In 2015, they developed into an energy supplier to take on the "complacent dinosaurs" who offered terrible customer service, overpriced tariffs and fossil-fuel-powered energy. The partnership has resulted in a special tariff named the Arsenal Green Octopus Fixed tariff, whilst Octopus also supply the Emirates Stadium with renewable energy. You can switch today and claim £100 when you get a quote here, Start your switch today, get £50 and your own personal referral link. We have also found many customers praise the high standard of customer service over email, claiming them to be patient and professional in dealing with queries online.

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